Workshop Butler Feedback: Evaluations & Testimonials

Feedback collection helps improve services, while ratings and testimonials are generally used to promote and market future events. These different tasks require information from the same source: your customers.

WSB has a thoughtfully designed and automated Evaluation module that combines feedback, evaluation, and testimonial collecting features.

Data collection

At the end of each class, attendees receive a link to a feedback collection form so they can evaluate the trainer and the workshop and share their opinions on how the experience could be improved.
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Customized feedback forms

Request any information you need with a customized feedback collection form that is beautifully designed and easy to set up.

Evaluation and ratings

Attendees can evaluate their general impression of the trainer by assigning them 0-5 stars. Ratings are calculated based on these evaluations.

Testimonials

Mandatory fields are a trust-building tool in WSB. Once information is submitted it cannot be changed or edited, which is an important and useful feature. If an attendee checks the consent box, you can use their testimonial to promote upcoming events.

Attendee view

If you want to get fair and comprehensive feedback, you have act fast and give attendees the right tools. WSB can help with both.

Receiving the request

Following a class, all actual attendees receive an email with a feedback request that is customizable and contains a unique link to your feedback form for that class.

Filling out the form

Clicking on the link takes the attendee to the form page. Mandatory fields are marked by red asterisks.

Receiving the certificate

After submitting feedback, the attendee receives a thank-you email and an automatically generated certificate (if your company provides one).

Data processing

When attendees submit their forms, you see them on a list of Evaluations.

Feedback

There are many ways to use the information you receive. WSB can export all forms as a spreadsheet.

Evaluation and Ratings

Attendees’ ratings can be used for internal and external purposes. Ratings can be displayed on the facilitator's profile page in WSB and, if the website is integrated with our workshop management system, on the company's website.

Testimonials

Once you receive consent to use feedback publicly, it appears on your website and starts working for you. All feedback is displayed on the trainer's profile page in WSB.

Want to automate your collection of feedback and testimonials?

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