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Product
Save time and scale up efficiently with complex solution for training business
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Event Management
Automate and streamline all processes
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Communication with Attendees
Send notifications and request feedback
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Data and Statistics
Gather accurate, large-scale, and comrehensive statistics
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Website Integration
Integrate the system into your website to get the seamless control over your product
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Automation with Zapier
Create complex automated zero-code conveyors with Zapier integrations
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Feedback and Testimonials
Collect event evaluations to improve future events
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Certificates
Generate and send certificates instantly
Workshop Butler Feedback: Evaluations & Testimonials
Feedback collection helps improve services, while ratings and testimonials are generally used to promote and market future events. These different tasks require information from the same source: your customers.
WSB has a thoughtfully designed and automated Evaluation module that combines feedback, evaluation, and testimonial collecting features.
Data collection
NEW
Customized feedback forms
Request any information you need with a customized feedback collection form that is beautifully designed and easy to set up.
Evaluation and ratings
Attendees can evaluate their general impression of the trainer by assigning them 0-5 stars. Ratings are calculated based on these evaluations.
Testimonials
Mandatory fields are a trust-building tool in WSB. Once information is submitted it cannot be changed or edited, which is an important and useful feature. If an attendee checks the consent box, you can use their testimonial to promote upcoming events.
Attendee view
Receiving the request
Following a class, all actual attendees receive an email with a feedback request that is customizable and contains a unique link to your feedback form for that class.
Filling out the form
Clicking on the link takes the attendee to the form page. Mandatory fields are marked by red asterisks.
Receiving the certificate
After submitting feedback, the attendee receives a thank-you email and an automatically generated certificate (if your company provides one).Data processing
Feedback
There are many ways to use the information you receive. WSB can export all forms as a spreadsheet.
Evaluation and Ratings
Attendees’ ratings can be used for internal and external purposes. Ratings can be displayed on the facilitator's profile page in WSB and, if the website is integrated with our workshop management system, on the company's website.
Testimonials
Once you receive consent to use feedback publicly, it appears on your website and starts working for you. All feedback is displayed on the trainer's profile page in WSB.
Want to automate your collection of feedback and testimonials?
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